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Scope of Support/Package

UnixGold
Support Frequency 24 x 7

Online Support

Monday to Saturday

Response Coverage Time

8:00 a.m. to 5:00 p.m. (GMT + 5.30 hours)
Phone Support Not Included
Remote Desktop Support Included
Support Included

Response Time Offline

Within 2 hour of alert 
Ticket Priority High
Activity Scope:
Problem Correction Included
Patches Included
     Filesystem Recovery Included
     Portal Access Included
 
    Price Quarterly $600
    Price Halfy-Yearly $1500
    Price Yearly $4500
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With a simple email or , we can give you a quick overview of our range of  services. You can opt for 24/7 comprehensive coverage for mission-critical Unix and databases (Check out competitive prices for DbaSupport various packages).We are located in  India and work with clients on-site and remotely around the globe. Our remote Unix  and DBA service offers access to experts when you need it and cost-effective services at the level of support you need.