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Oracle Support

   
 

Scope of Support/ Package

OracleSilver
  Support Frequency 24 x 7
 

Online Support

Monday to Friday
 

Response Coverage Time

8:00 a.m. to 5:00 p.m. (Check for your TimeZone)
Phone Support Not Included
Remote Desktop Support Not Included
Support Included

Response Time Offline

Within 4 hour of alert 
  Ticket Priority Medium
  Activity Scope:
Problem Correction Included
  Oracle Consulting on incident Not Included
  Patches Included
  Filesystem Recovery Included
  Portal Access Included
  Price Quarterly $900
  Price Half-Yearly $2250
  Price Yearly $6750
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With a simple email or , we can give you a quick overview of our range of  services. You can opt for 24/7 comprehensive coverage for mission-critical Unix and databases (Check out competitive prices for DbaSupport various packages). We are located in  India and work with clients on-site and remotely around the globe. Our remote Unix  and DBA service offers access to experts when you need it and cost-effective services at the level of support you need.